Workshop

Custom Agent Fundamentals #2

Hands-on workshop for an internal document search and email escalation agent

Learn about Custom Engine Agents

This material is a step-by-step guide for users who are creating a Custom Engine Agent with Copilot Studio for the first time.

Agent scenario

Configure an agent that can search and explain documents, and contact the document owner or manager when needed.

Workshop contents

  • Write Instructions
  • Connect Knowledge (SharePoint)
  • Add a Tool: Pre-built Connector (send email)
  • Add a Flow (send channel notification, then update SPO)
  • Add a Trigger
  • Publish and share the agent


📋 Workshop steps

  Step Description
⚙️ Step 1. Create an agent Create an agent and write Instructions
🔗 Step 2. Tools: connector Add a Tool (connector)
🔄 Step 3. Tools: Flow Add a Tool (Flow)
⚡ Step 4. Add a Trigger Add a Trigger
🚀 Step 5. Publish and share Publish and share the agent