Chapter 1

Business Data + Work IQ Combination Agent

Hands-on lab for building an agent that combines internal business data with external economic indicators to support the CEO's strategic decision-making

Special Workshop: Building a Business Data + Work IQ Combination Agent

A management decision-support agent for CEOs

In this special workshop, you will build an agent that integrates internal SharePoint documents, Microsoft 365 communication data, U.S. economic indicators, and IoT appliance data in a single agent to support executive decision-making.

Unlike the foundational workshops, this workshop focuses on complex analysis scenarios that combine multiple data sources.



🎯 Implementation goals

Item Details
Target users CEO / executives
Core features Cross-analysis of internal documents + external economic indicators, email trend summaries, management decision email drafts, appliance control
Architecture Autonomous orchestration based on Instructions + Tools (minimizing flows and topics)
Deployment channel Microsoft Teams



🔧 Tools used

Tool type Tool name Purpose
Pre-built (Work IQ) Work IQ Mail MCP Search emails, draft and send messages
Pre-built (Work IQ) Work IQ Teams MCP Teams messages and adaptive card notifications
Pre-built (Work IQ) Work IQ Copilot MCP M365 enterprise search (fallback)
Custom MCP FRED Economic MCP Query U.S. economic indicators (5 themes + search)
Custom MCP ThinQ MCP Query and control LG IoT appliances, analyze energy usage
Knowledge source SharePoint Internal strategy documents, reports, and market research



📋 Lab agenda

Part Details Duration
Part 1 Create the agent and write Instructions 20 minutes
Part 2 Add pre-built tools (Work IQ MCP) 15 minutes
Part 3 Add custom tools (FRED MCP + ThinQ MCP) 25 minutes
Part 4 Add an email-received trigger 15 minutes



🧠 Scenarios you can use after completion

After you finish building the agent, it can handle complex questions like these:

Scenario Example user question Combined tools
Market strategy review “Review our North America market strategy” SharePoint + FRED (GDP, consumer sentiment)
Cost policy planning “Reevaluate our pricing policy based on commodity price changes” SharePoint + FRED (exchange rates, PPI)
Investment decision-making “Is this the right timing for a factory expansion?” SharePoint + FRED (interest rates, industrial production)
Email trend validation “Summarize recent reporting emails and compare them with market conditions” Mail MCP + FRED
Management decision email “Draft an email with my decision opinion on this issue” FRED + SharePoint + Mail MCP + Teams
Automated email handling (trigger) Automatically analyze a new email → draft a response → notify in Teams Trigger + FRED + SharePoint + Mail + Teams



⚡ Prerequisites

Item Description
Access to Copilot Studio https://copilotstudio.microsoft.com
Microsoft 365 account Organizational account with access to Teams, Outlook, and SharePoint
FRED API Key Provided separately during the lab
ThinQ PAT Provided separately during the lab

Note: API keys are provided separately for security reasons. In real production use, issue and use individual keys.


Now, let’s start with Part 1! ➡️ Part 1: Create the agent and write Instructions