Part 3 · Deploy & troubleshoot

8. Deploy and test in real channels

▶ Goal: Publish (deploy) the agent and verify it in real channels.

8.1 Publish

1. Click Publish at the top → wait until publishing completes.
2. After publishing, enable the channels you want to use in channel settings.

8.2 ⚠️ Current channel constraints (preview, as of 2026-06-14)

Agents created in a personal development environment do not work correctly even after publishing — errors have been observed in the M365 Copilot app, and random abnormal behavior in Teams chatbots (the same personal development environment limitation as in 5.4).

• Resolution: Develop and publish the agent in a Sandbox environment, and each channel works correctly.
• Note: The official M365 Copilot app integration scope is in preview and may continue to change (“subject to change”).

8.3 After publishing — when changing skills

• If you modify a skill after publishing, the change may not take effect immediately. Republish after making changes, and verify that the change was applied with the “show me app/skills” prompt from 5.4.
• When increasing a skill version, it is safer to upload it with a new name (-v2) rather than the same name (Part 2, section 2.6).

8.4 Reproduce in real channels — repeat the Chapter 7 lab

After publishing finishes, verify that the agent behaves the same way in a real channel, not just in the test pane.

1. Open the agent using the link provided after publishing (or access it from an enabled channel).
2. Enter prompts #1–#5 from Chapter 7 again exactly as-is and confirm that the same results as the test pane appear (analysis → dashboard → email).
3. If there are differences (for example, tools are not connected or skills are not injected), suspect the personal development environment limitations from 5.4 and 8.2, then recheck in a Sandbox environment.

Checkpoint: If it works in the test pane but breaks only in a real channel, it is almost always a personal development environment limitation (8.2). Publishing from Sandbox resolves it.

Appendix. Lab checklist & troubleshooting

Lab checklist

• Did you enter the New environment (preview URL or Try now)?
• Do the Instructions focus on “what” to do, while design points to a skill?
• Did you connect the specific SharePoint folder (Excel time series + Word policy document) as Knowledge?
• Was the single skill (weekly-sales-brief) registered in the UI?
• Did you import the two ZIP skill packages (excel-analysis and brand-comms), and do both have SKILL.md at the root?
• Does the skill name use only lowercase letters, numbers, and hyphens?
• Did you verify with the app/skills prompt that resources were injected too? (5.4)
• Are Work IQ Mail and OneDrive MCP connected? (No overlapping tools.)
• Did the prompt #3 precautions answer rely on the Word policy document?
• Is the email attached as a OneDrive link, and does it require confirmation before sending to me + my team lead?
• After publishing, did you confirm by repeating prompts #1–#5 in a real channel (8.4)?

Troubleshooting